1. Openness and transparency
We are committed to protecting your privacy and respects in accordance with Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by our company.
2. Personal information
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information that might be collected from you will include, but not limited to, your name, address, email address, telephone number(s) and date of birth, credit card/debit card details.
We will collect personal information only by lawful and fair means and not in an intrusive way. If it is reasonable and practical to do so, we will only collect personal information about you directly from you and not by any other means. Those details will not be collected unless the information is essential for our functions and activities.
We may enter into arrangements with third parties to collect your personal information in circumstances where the third party notifies you, that your personal information will be provided to us at the time of collection of such information.
If you do not provide identifiable information we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you.
Also it is essential for you to provide accurate, up-to-date and complete personal information at the time it is collected.
4. What does eMarket Australia do with your personal information?
In addition to any purpose notified to you at the time of collection, following are some of the purposes for your personal information to be collected from you:
- Providing our services to you;
- Internal management needs;
- Marketing activities;
- Responding to any inquiries or comments that you submit to us;
- Any other purpose you have consented to; and
- Any use which is required or authorised by law.
5. Disclosure of personal information
We may disclose your personal information:
- To third-parties such as vendors and delivery personnel.
- Any person or entity to whom you have given consent to disclose your personal details to.
- Any person or entity to whom we are required or authorised to disclose your personal information in accordance with the law.
6. Access and Management
You may request access to your personal information in our customer account database, or seek correction of it, either by signing into your personal account, or by contacting our customer service team.
If you believe that we are holding personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request for amendment we will respond to your request within a reasonable time. We will not charge you for correcting your personal information.
If we no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, we will take measures to destroy the information or to de-identify it.
We will take every possible step to protect the personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.
7. Opting Out
At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. To opt out email us on firstname.lastname@example.org.
8. Contact information
If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by us, please contact us at email@example.com or call us on (03) 8712 5429. Our office is located at Unit 1, 6 Western Way, Narre Warren, Victoria 3805. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) could be taken to resolve the situation.
9. eMarket Australia website
When transmitting personal information from your computer to our website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
Our website may use "cookies" to help personalise your online experience and save you time. You have the ability to accept or decline cookies. If you choose to decline cookies, you might not be able to fully experience the interactive features of the our website.